How Can We Help?
Get assistance with your Prestabist account, subscription, payments, products, and services.
Choose a topic to get started.
Manage My Account
View your subscriptions, renew services, access invoices, and review payment history.
TV & Entertainment Support
Get help with television, VOD, and entertainment services.
Equipment Support
Find help relating to eligible Prestabist equipment and products.
Frequently Asked Questions
Quick answers about subscriptions, renewals, invoices and payments.
Answers to common questions.
How can I subscribe to a Prestabist service?
Choose your preferred service or package and select Subscribe. Follow the displayed steps to complete your request.
How can I renew my subscription?
Log in to My Prestabist to view eligible subscriptions and available renewal options.
Where can I view my invoices?
Available invoices and payment information can be accessed through your customer account.
What payment options are available?
Supported options may include debit/credit cards, Mobile Money, and available local payment solutions.
How do I contact customer support?
Complete the support form or use the available customer service contact channels displayed on the website.
Send Your Request
Send your request and our team will review it.
[CONTACT INFORMATION REQUIRED] Customer service phone numbers, email addresses and opening hours will be shown here once confirmed.